Customer Stories

Xando Energy Delivered a Positive Experience, From Start to Finish

picture of solar panel installation performed by xando energy

“My experience with Xando Energy was positive from start to finish. Zach was able to get the latest and greatest technology at an affordable price and is happy with his payment plan. If you’re considering going solar, Xando should be your first choice.”

Melvin Williams

January 2021

Going solar can be a daunting task, but finding the right company and representative can make all the difference.

Impressed by Knowledge and Customer Sales Attitude

When I first met with Zack Dana, I was immediately impressed by his knowledge and customer sales attitude. He was very thorough in explaining how solar energy works and answering all of my questions. Additionally, he was never pushy or aggressive in his sales approach, which was a refreshing change from the other suppliers I had spoken to.

I Did My Research, and Xando Came Out On Top

Naturally, I did my due diligence and interviewed two other suppliers while also studying the available information online from several others. While all of the options were similar, there were differences in terms of pricing and financing options. The two suppliers I met with in person seemed more high pressure to drive a sale right away, which made me uncomfortable.
After my previous home in NC sold, my solar project moved to the top of my list. I reached out to Zack again and he thought that there were additional options to get the system before the end of 2020 at a reduced cost. Even though Zack had moved to the East Coast for work, he had management contact me to set up an appointment.

Signing the Contract was Simple

A week later, I met with the Xando team and after several hours, I had a contract for the latest and greatest technology at a lower-than-expected price with no upfront money required. I also received a 26% tax incentive credit, and my electric power cost was fixed at about $157 per month until the system was paid off. The debt was at 2.99% for 20 years, with one balloon payment of the tax credit back to them to reduce the principal. I elected to pay that amount early and have a plan to make additional principal payments to pay off the equipment in 10 years. Once paid off, my power cost will be only $15-20 per month.

Follow-Up Support

Zack has since returned to Xando’s office in Cape Coral, and he has been very prompt in working out any bugs or issues that have arisen. I appreciate his commitment to ensuring that I am fully satisfied with my solar system.

Overall Great Experience

Overall, I had a great experience going solar with Xando and Zack Dana. From the initial consultation to signing the contract and follow-up support, the entire process was smooth and stress-free. I would highly recommend considering Xando and Zack as your first choice if you are looking to go solar.